IT Department Norms:
After receiving the HappyFox the IT department will make efforts to do the following:
· If the date requested is a possibility to be done there is no response necessary and the teacher will assume it will be done according to their request.
· If you are unable to complete the HappyFox by the date requested, respond with an e-mail, text, or phone call with an adjusted time frame.
· Instant response from HappyFox, so the teachers know that the HappyFox was received.
· For imediate help call our Help Desk at extension 4444
With norms in place and additional communication hopefully there will be better success for both teachers and the IT department.